Monday, April 9, 2012
TollyJoy Breast milk storage bag Recall
I am so disappointed and depress at the moment. Today i've being tag by one of my friend to one article regarding this product that i am using heavily to store my baby milk. Unfortunately this product have been recall back by the company due to the safety reason and might be harmful to the consumer that use it. I give a call to the representative of the company by the name of Grace early in the morning once I get the news. Unfortunately Grace in unavailable at the moment and the admin said she would ask Grace to call me back. I have been waiting until afternoon but yet no calls from the company. Then I decided to call back and manage to get to Grace and get better explanation about what it is all about. I ask which manufacturing date of the product that being recall or all need to recall back. And she answer all need to recall. She ask me where I bought it and then will double confirm and call me back. The response that she give me is quite fast. Salute with the service. But yet she said a compensation of the paid product will be given back to me. I will be able to select any other product from their brand with the same amount of purchased item. The question here is how about the milk that I have been storing in the freezer? I did ask her and she answer me, I need to dispose all the milk that I have been store all this while. The compensation given is only for the plastic bag value...How about the value of the milk and the effort that I have given and also the depression that I am having now cause need to restart stocking the milk all over again. Anyone can comment on it? Owh gosh why I need to gone through all this???
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